Toombox FAQ Section

A. Product Information

1. What are the key features of Toombox products?

Candles:
We offer a wide range of candles including soy candles, aromatherapy candles, wooden wick candles, essential oil candles, coconut wax candles, beeswax candles, and clean-burning non-toxic candles. Popular fragrances include lavender, vanilla, eucalyptus, rose, sandalwood, citrus, peppermint, jasmine, and cedarwood. They are perfect for spa use, meditation, romantic settings, or festive gifting like Christmas and Mother’s Day.

Jewellery:
Our jewellery range includes artificial, imitation, and fashion jewellery such as earrings, necklaces, rings, bangles, anklets, nose rings, mangalsutra, chokers, kundan sets, oxidised jewellery, American diamond jewellery, meenakari jewellery, and boho styles. Suitable for bridal wear, party wear, festivals, office wear, and daily use, our designs blend traditional, Indo-western, Bollywood-inspired, and minimalist aesthetics.

Spiritual & Home Fragrance:
We also offer religious idols, dhoop, and agarbatti crafted to enhance your spiritual rituals and home ambiance. These products are thoughtfully designed to create a calming, positive, and aromatic environment for पूजा, meditation, and daily rituals.

Soaps:
Our bath collection features organic handmade soaps crafted with natural ingredients such as coconut oil, olive oil, shea butter, goat milk, aloe vera, turmeric, oatmeal, charcoal, and herbal blends. Options include moisturizing, antibacterial, exfoliating, acne-friendly, and fragrance-free soaps. They are available as soap gift sets, baby-safe soaps, vegan soaps, and luxury bath soaps with eco-friendly packaging.


2. Is this product available in different sizes, colors, or variants?

Yes, our products come in a variety of options. Candles are available in multiple scents, wax types, and sizes; soaps come in herbal, moisturizing, and exfoliating variants; and jewellery is offered in trendy, traditional, and contemporary styles.


3. Are Toombox candles eco-friendly and safe?

Yes, our candles are made using natural waxes like soy, coconut, and beeswax. They feature lead-free wicks and non-toxic fragrance oils, ensuring a clean and safe burning experience for your home.


4. Will the jewellery tarnish or fade?

Our artificial jewellery is crafted with premium plating and high-quality finishing. With proper care, your gold-plated, oxidised, silver-finish, or pearl jewellery will retain its shine and last for a long time.

5. What types of lamps and lighting products do you offer?

We offer a curated range of decorative lamps and lighting, including table lamps, ambient lights, festive diyas, and aesthetic home décor lighting pieces designed to enhance the warmth and elegance of your space.


6. Are your lamps suitable for home décor and gifting?

Yes, our lamps and lighting products are perfect for home décor as well as gifting. They add a cozy, luxurious touch to living rooms, bedrooms, and festive setups, making them ideal for occasions like housewarmings, weddings, and festivals.


7. Do you offer spiritual or पूजा-related products?

Yes, Toombox offers a selection of spiritual products including religious idols, dhoop, agarbatti, and diyas. These are thoughtfully curated to enhance your पूजा rituals and create a peaceful, positive environment.


8. Are your dhoop and agarbatti safe for daily use?

Yes, our dhoop and agarbatti are made with quality ingredients to ensure a pleasant and safe aromatic experience. They are suitable for daily पूजा, meditation, and relaxation.


9. Can lamps and spiritual products be used for festivals and special occasions?

Absolutely! Our lamps, diyas, and spiritual products are perfect for festivals like Diwali, housewarming ceremonies, weddings, and other auspicious occasions, adding beauty and positivity to your celebrations.


10. Are these products eco-friendly?

We aim to incorporate eco-friendly materials wherever possible, including reusable décor items, sustainable packaging, and thoughtfully crafted spiritual and lighting products.

B. Gifting & Custom Orders

1. Do you offer gift packaging?

Yes, all our candle gift sets, soap gift sets, and jewellery boxes come in ready-to-gift packaging, making them perfect for birthdays, weddings, Christmas, and corporate gifting. For any special packaging requests, you can reach out to us on the provided contact details.


2. Do you accept bulk orders for weddings, festivals, and corporate gifting?

Absolutely! We specialize in bulk and customized orders, including custom label candles, wholesale scented candles, wedding favor soaps, subscription candle boxes, and artificial jewellery—ideal for weddings, festivals, and corporate events. For custom requirements, feel free to contact us directly.

C. Frequently Asked Questions

1. Are soy candles safe to use at home?

Yes, Toombox soy candles are completely safe for home use. They are eco-friendly and made with clean-burning, non-toxic imported wax, ensuring a healthier and more pleasant fragrance experience.


2. Where can I buy luxury scented candles online in India?

You can shop premium scented candles in fragrances like lavender, vanilla, sandalwood, and rose directly from Toombox.com.


3. What are the benefits of using aromatherapy candles?

Toombox aromatherapy candles are infused with essential oils such as lavender, jasmine, and citrus. They help promote relaxation, reduce stress, and enhance meditation or overall well-being.


4. Do you sell candle gift sets for special occasions?

Yes, we offer beautifully curated candle gift sets that are perfect for occasions like birthdays, weddings, Christmas, and Mother’s Day.


5. What makes Toombox jewellery different from others?

Toombox jewellery combines artificial, imitation, and fashion jewellery into elegant yet affordable designs, suitable for daily wear, parties, and special occasions.


6. Do you offer bridal artificial jewellery online?

Absolutely! Our collection includes bridal artificial jewellery, kundan sets, choker designs, and party wear pieces, ideal for weddings and festive celebrations.


7. Are Toombox soaps organic and handmade?

Yes, our soaps are handcrafted using natural ingredients like coconut oil, olive oil, and shea butter. They are chemical-free, cruelty-free, and eco-friendly.


8. Which soap is best for sensitive skin?

Our aloe vera soap, lemon soap, and fragrance-free organic variants are gentle, nourishing, and suitable for sensitive or even baby-safe skin.


9. Do you provide bulk orders for weddings and corporate gifting?

Yes, we specialize in bulk and customized orders, including candle favors, wedding soaps, subscription boxes, and festive jewellery hampers.


10. Is Toombox a sustainable brand?

Yes, sustainability is at the core of Toombox. We use eco-friendly candle wax, zero-waste packaging for soaps, and promote handmade jewellery, making us a conscious lifestyle brand.

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